Support
Get help
Start with our 24/7 support bot. If you still need a person, send an email or report a bug from the same panel — or write support@tradaxlab.com.
Support
Hi — I’m TradaxLab’s 24/7 support bot (signed-in accounts). Ask about billing, the journal, AI Analyst, Creator Program, or technical issues. Guests can use Email support or Report a bug without chat.
Direct email
Prefer your own mail app? Include your TradaxLab sign-in email if it's about an account.
Human response time
The bot is instant. Humans aim to reply within a few business days. Billing and access issues are prioritized.