Help
Frequently asked questions
Plans, AI Analyst, broker sync, and data. Still stuck? Contact us.
Is TradaxLab giving me trading signals?▾
No personalized advice or auto-trading. AI Analyst and AI Signals show educational long/short scenarios, levels, and risk notes — including WAIT when the chart is unclear — not a recommendation to buy or sell. You decide whether to place a trade.
What can I do in TradaxLab?▾
Prepare charts with AI Analyst, journal trades (manually or via Binance/Bybit sync), keep playbooks, and review performance — equity, setups, mistakes, and weekly insights. Details by software plan are on the Pricing page.
What does the AI Analyst do?▾
It reads a chart screenshot or setup description and returns structure, levels, scenarios, and a risk-framed plan — or WAIT when the tape is unclear. It is educational prep software, not a signal service or auto-trader.
Can I sync trades from my broker or exchange?▾
Yes. Connect Binance or Bybit with read-only API keys (no trading or withdrawal permissions — we verify key permissions before saving). TradaxLab imports your trade history into the journal. You can still log trades manually. API secrets are encrypted server-side — not stored as plaintext in your browser.
Where is my data stored?▾
Sign-in uses Firebase Authentication. When you’re signed in, your trades, journal, playbooks, and other workspace data are saved in Firebase (Cloud Firestore) under your account. This browser also keeps a local copy for speed and offline use — clearing site data on one device does not delete your cloud workspace. You can download a personal-data package anytime from Settings → Data & privacy.
Will it make me a profitable trader?▾
It doesn’t trade for you. It helps you prepare, journal, and see patterns in your own results — no guarantee of profits.